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Processing Time
- Order Processing: Orders are processed within 1-2 business days. Orders placed on weekends or holidays start processing the next business day.
Shipping Options and Delivery Estimates
- Standard Shipping
- Delivery Time: Estimated at 5-7 business days after processing.
- Cost: Free for orders over a certain amount (e.g., $50) or a flat fee for smaller orders.
- Expedited Shipping
- Delivery Time: 2-3 business days after processing.
- Cost: Additional fee, based on location and package size.
- International Shipping
- Delivery Time: 7-14 business days depending on the destination. Delivery times may vary due to customs processing in different countries.
- Cost: Determined by destination. Customers are responsible for any customs fees.
Order Tracking
- A tracking link will be sent via email once your order ships. Please allow 24 hours for the tracking to update.
Refund Policy
Refund Eligibility
- Refunds are available within 30 days of delivery. Items must be unopened and in original packaging with proof of purchase.
Refund Process and Duration
- Processing Time: Refunds are processed within 7-10 business days of receiving the returned item.
- Bank Processing: Your bank or card issuer may take an additional 3-5 business days to reflect the refund.
Non-Refundable Items
- Opened cosmetics or health supplements may not qualify for refunds due to health and safety policies.
Refund Mode
- Refunds are issued to the original payment method (credit card, debit card, or PayPal).
- Confirmation: Once processed, a confirmation email will be sent.
