Orders can be canceled within 1 hour of purchase if the order has not yet been processed. After this time, we may not be able to cancel orders, as they are quickly prepared for shipment.
How to Request a Cancellation
To cancel your order, please contact our Customer Support team immediately via email at [your support email] or through our Contact Us page.
Include your order number and reason for cancellation to expedite the process.
Refund for Canceled Orders
If the cancellation request is approved, we will process your refund to the original payment method within 3-5 business days. Your bank or payment provider may take additional time to reflect the refund in your account.
Exceptions
Orders that have already shipped or reached the final stages of processing cannot be canceled. However, you may return eligible items following our Return Policy once they are delivered.
Contact Information
For any questions about cancellations, please reach out to our Customer Support team via email at hballinonestore@hballinonestore.com or call us at 9592635195.
